Families and Individuals
For Iowans with questions about COVID-19, a public hotline is available 24/7: just call 2-1-1.
The Centers for Disease Control (CDC), in conjunction with the White House Coronavirus Task Force, has worked hard to ensure the American public is informed. Folks should continue to visit the CDC’s website for information and updates relating to the coronavirus, including:
- Steps to prevent illness
- What to do if you are sick
- FAQs and Answers
- Information for Travel
While some of the younger and healthier folks in Iowa might feel like they don’t need to take these recommendations seriously, they absolutely should. Everyone—no matter your age or health—can carry the virus and inadvertently help spread it.
Taking calm, commonsense steps to limit the spread is the least we can do to help ensure that our loved ones live their lives fully and that we address this virus as best we can. We will all play an important role in keeping Iowa healthy and in preventing this virus from spreading. Let’s all take this seriously and each do our part to look out for one another.
Mental Health Support
COVID-19 is continuing to take a major toll on Iowans' mental health. Those who are struggling with mental health challenges are encouraged to contact the Iowa Concern Hotline at 1-800-447-1985 for free and confidential assistance.
The CARES Act will provide direct payments to most Iowa households. Known as 2020 Recovery Rebate payments, most Iowans will receive $1,200 subject to income limitations, plus an additional $500 for each child under the age of 17.
Click here for a list of frequently asked questions about who is eligible and how the funding will be received.
Students and Recent Graduates
If you want to request an administrative forbearance, you should request one by contacting your loan servicer. If you do not know who your servicer is or how to contact them, visit StudentAid.gov/login or call us at 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hearing-impaired 1-800-730-8913) for assistance.
Please visit Federal Student Aid’s website for more Coronavirus and Forbearance Info for Students, Borrowers, and Parents.
**Note: This does not apply for private student loans**